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Original videos are not deleted as selected in Video Settings

10 years 3 months ago
Licenses:
JomSocial Expired Socialize Expired

When videos are uploaded from PC they are converted by Zencoder and stored in Amazon S3. After new video appears completed in My videos or All videos you can check on server originalvideos folder and you will find that the original video has not been deleted. This impacts the server`s disk space severely. If I select the Videos setting to delete original videos then the program should delete the video.

A separate issue:
If you delete a video within Jomsocial that has been stored on Amazon S3 the thumbnail is not deleted with the video.

Thank you for your prompt assistance,

James

10 years 3 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
  • Visitor
  • Thank you received: 0
Licenses:

Hi james,

Thank you for reporting, I will report this bug..

Cheeres

10 years 3 weeks ago
  • Chris's Avatar
  • Chris
  • Visitor
  • Thank you received: 0
Licenses:

hi James.

This issue is already fixed in our latest version 3.2.0.1 so please upgrade your JomSocial and let us know if the problem persists.

Moderators: Piotr Garasiński
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