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Uploaded videos not converting with error - Could not convert video

10 years 3 months ago
  • Steve's Avatar
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  • Steve
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JomSocial Active Socialize Expired

Environment: Joomla 3.2.1, Jomsocial 3.1.0.1, Arvixe VPS server

I'm trying to enable the upload videos feature but none of my videos are being converted. When I manually run the cron, I receive the error <message>Could not convert video</message> and my "videos" folder is filled with a bunch of 0 byte file names. I've tried a variety of file formats and sizes with all the same result.

I know I have ffmpeg and flvtool2 on my server and the path is correct as I installed HD Webplayer on my site as well to verify that that software would convert videos correctly.

Any suggestions?

10 years 3 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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Hi Steve,

This is bug from us which caused by cenOs, our developer is still fixing this.

thank you

10 years 3 months ago
  • Steve's Avatar
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Thank you for the update. I was driving my hosting provider crazy with them trying to fix stuff.

10 years 3 months ago
  • Dimas Tekad Santosa's Avatar
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Hi Steve,

This is mp4 issue, for timebeing you can follow my solution here www.jomsocial.com/forum/photos-videos/11...o-3-1?start=28#65366 , that solution taken from old Jomsocial version and converting to flv instead of mp4.

10 years 3 months ago
  • Steve's Avatar
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Thanks. That has worked as a temporary fix.

10 years 3 months ago
  • Dimas Tekad Santosa's Avatar
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you're welcome

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