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6 years 8 months ago
  • Klaus's Avatar
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  • Klaus
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JomSocial Active

After the update, I have activated the chat and it is also displayed on the bottom right, the blue button. Nothing happens after clicking on the button. What am I doing wrong. Greetings Klaus

Nach dem Update habe ich den Chat aktiviert und es wird auch unten rechts das blaue Button angezeigt. Nach dem Klick auf dem Button passiert aber nichts. Was mache ich falsch. Gruß Klaus

Angaben sind gemacht.

6 years 8 months ago
Licenses:

HI, Klaus.

Thank you for contacting us.
Please:

1. Edit your first post.
2. Click switch below main text field: prntscr.com/fk3hdg
3. Provide your site details: backend URL, admin credentials and FTP: prntscr.com/fk3hwz
4. Let us know that you provided credentials by posting in the same thread.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 8 months ago
  • Klaus's Avatar
    Topic Author
  • Klaus
  • Offline
  • Fresh Boarder
  • Posts: 6
  • Thank you received: 0
Licenses:
JomSocial Active

Angaben sind gemacht

6 years 8 months ago
Licenses:

Hi, Klaus.

Danke :)
It works fine - conversations will be displayed as soon you'll have any: prntscr.com/hvhy06
I started one with you so you should also see it.

So the first step is to send message by clicking button in profile - usual way to send PMs.
Then, after page reloads, it will appear in conversation module.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 7 months ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

Y tried to send messages and dont show neither in the chat bar or in the message system...

6 years 7 months ago
Licenses:

HI, Gustavo.

Answered in your original thread.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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