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Problem with HelloMe login

6 years 3 months ago
  • Anders's Avatar
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  • Anders
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  • Posts: 134
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Hey!
If I'm logged in, as a user, and logg out via the "HelloMe" module, and then try to log in as another user, I often get this error message:
www.screencast.com/t/ePkIT3FxJoQ
...and the site will returns to the newly logged in user.

It does not matter if I log in to English or Swedish, the problem is the same.
www.screencast.com/t/IaA0o17D

What to do!
Anders hidman
Sweden

6 years 3 months ago
Licenses:

HI, Anders.

Thank you for contacting us.
Security tokens are created during start of the session.
So it means that when you click log out - session is not destroyed (user is not logged out).
First, please, check if you disabled Joomla! cache.
Then check if you do not use any caching extension like jch_optimize.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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