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Few issues to be checked on the site

2 years 11 months ago
  • Bobby's Avatar
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  • Bobby
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  • Posts: 15
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Licenses:
JomSocial Active iSEO Active Socialize Active

Hi,

I have few issues related to Jomsocial combining them in a single ticket rather than creating a new one for each.

1. Have added a new tab on user profile using a plugin. I need that tab on the first position like I have done the same for groups and events. But, for profile, seems we need to make a core change and I am not willing to do it. How can I move "My fitness activity" tab on first position?

2. I see that my mobile menu is not working. How to fix it ?

3. Google maps are not working

Giving the site info below.

Please let me know as early as possible.

2 years 11 months ago
Licenses:

HI, Bobby.

Thank you for contacting us.

1. On first position will be always stream or about me tab. You can't move plugin to be loaded as first unless you customize that part.

2. This issues is causes by styling sheet of JomSocial you use... but it has a bit different values than original one. Please, upgrade JomSocial to latest version:

0. Make a safe copy of your whole system (files and database)
1. Browse to Backend -> Extensions -> Extension Manager -> Manage
2. Search all extensions using filter "com"
3. Uninstall all JomSocial related extensions
4. Search all extensions using filter "jom"
5. Uninstall all JomSocial related extensions
6. Search all extensions using filter "js"
7. Uninstall all JomSocial related extensions​
8. Download latest JomSocial package from here: www.jomsocial.com/component/digistore/licenses
9. Unzip it
10. Install com_community package via Joomla! installer
11. Follow installation steps

3. Do all Google APIs are enabled like described here: documentation.jomsocial.com/wiki/Setting...Location_integration


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
2 years 11 months ago
  • Bobby's Avatar
    Topic Author
  • Bobby
  • Offline
  • Fresh Boarder
  • Posts: 15
  • Thank you received: 0
Licenses:
JomSocial Active iSEO Active Socialize Active

Hi,
Thank you for the reply!

We will do the steps as given for all and get back to you if any issue.

2 years 11 months ago
Licenses:

HI, Bobby.

Okay, I'm here :)


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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