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welcome login popup how to disable

2 years 3 weeks ago
  • Nick's Avatar
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Hi,
if not logged in my site then in every page, even in articles, there is a popup asking to sign in.

Using browser's dev tools i can see it has to do with "joms-pop" something. But there is no such module or plugin when looking in administrator's panel.

In addition, this popup is not appearing when visiting my 2 test sites which are clones of the live site and should appear there too.

How can i
1) disable it from all pages,
or
2) enable it only in some pages

Thank you

2 years 3 weeks ago
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HI, Nick.

Please:

1. Edit your first post.
2. Click switch below main text field: prntscr.com/fk3hdg
3. Provide your site details: backend URL, admin credentials and FTP: prntscr.com/fk3hwz
4. Let us know that you provided credentials by posting in the same thread.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
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- Always provide us with access details to the backend and ftp. We need it to debug problems.
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2 years 3 weeks ago
  • Nick's Avatar
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credentials for live site and testing sites provided already.

thank you

2 years 3 weeks ago
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HI, NIck.

You're using outdated version of JomSocial 4.3.3 while latest version is 4.4.5.
Please, upgrade to latest version and check if issue persist.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
2 years 3 weeks ago
  • Nick's Avatar
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I've updated jomsocial to latest version on my test sites
Login Credentials for you are the same.
I can still see the welcome-login-popup (attached printscreen) on my staging but cannot see it when visit tes
So how can i control the appearance of this popup to only the pages i want?
Thank you

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2 years 3 weeks ago
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HI, NIck.

Your site still uses JS 4.3.3: prntscr.com/h25jhv
Your issue seems to be related with Joomla! caching. I disabled it and modal window is gone... at least for me.
Please, clear browser cache and check if it's gone for you as well (keep Joomla! caching disabled).


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
2 years 2 weeks ago
  • Nick's Avatar
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Hi,
thank you for your answer.
My live site has an older version of jomsocial because i want to check latest version (mainly the chat) before updating.
So please work with my updated test site


So if i disable cache then the "welcome login popup" or "joms-popup" is not appearing indeed.
But then site speed gets much lower and download time increases. So i need the cache enabled. So cache solution is not acceptable.
And also i want this popup to appear in some pages but not all.
I would also like to change the title of this popup.

So i need other solutions please. Any ideas?
Thank you

2 years 2 weeks ago
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HI, NIck.

It was proven in past that caching in Joomla! cause issues.
That's the issue in this case.
Rather use gzip on your server and leverage browser caching: varvy.com/pagespeed/leverage-browser-caching.html


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
2 years 2 weeks ago
  • Nick's Avatar
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Hi Michał,
thank you for your answer.
But i don't want it disappear from all pages.
I want to control where to pop.
1) Is there a way to control it?
2) Is there a way to change the title of this popup?

2 years 2 weeks ago
Licenses:

Hi, Nick.

No sorry, there is no option to control where it appear. It appear on all JS related pages - if needed.
You can't limit it to be present on certain pages only.
You may change title by using Joomla! language override:
documentation.jomsocial.com/wiki/Changin...gle_Sentence_or_Word


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
2 years 2 weeks ago
  • Nick's Avatar
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Hi Michal,
thank you for your answer.
1) You said "It appear on all JS related pages - if needed".
But it appears on all pages even not JS related.
E.g. click



Why is this?

2) In order to use Joomla! language override i need to know the 'constant' or the 'value'. I know None of them.


Any Solution?

Thank you

Attachments:
2 years 1 week ago
Licenses:

HI, Nick.

That page uses JS Events module so JS scripts are loaded.
But modal window do not show for me: prntscr.com/h6tetr


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
2 years 1 week ago
  • Nick's Avatar
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  • Nick
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Hi Michał,
thank you for your answer.

1) It didn't pop-up to you the moment you visited the page and this is one more problem, most of the time pops-up but sometimes it doesn't pop-up, without a knowing reason. Do you know why is this problem?

2) Do you plan to let us control this joms-popup in a future edition of jomsocial?

Thank you

2 years 1 week ago
Licenses:

Hi, Nick.

Usually this issue is caused by caching as explained previously.
No, we do not plan to allow to control over it as this detect non-logged in users automatically... It will only complex already wast settings. in most cases it works fine... if cache is disabled.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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