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Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

JS Top Members dont show profile images

1 week 4 days ago
Licenses:
JomSocial Active

Hello, please can you help me!!!
please look here www.lisciouno.com/index.php/classifiche
the JS Top Members works fine, but i can not se the iamges, i see only a "white egg"
how can i solve?
Thank you!!!

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1 week 4 days ago
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

HI.

Thank you for contacting us.
This issue seems to be caused by your template. Add this code:

.joms-popover__avatar .joms-avatar {
width: 64px !important;
}

Add it to your current template main CSS file.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: MusicWeb di Fraternali Marco

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1 week 4 days ago
Licenses:
JomSocial Active

great!!! it works!!!

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1 week 4 days ago
Licenses:
JomSocial Active

just a little help OT!! if its posible!!!
in profile view as you can see in the screeshot i see %1$ amici %1$ foto %1$ viede end so on!!
where may be the problem?
Thank you in advance!

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1 week 4 days ago
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

HI.

This issue is caused by outdated language file.
Maybe try to use latest available here: www.jomsocial.com/translations


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: MusicWeb di Fraternali Marco

Please Log in or Create an account to join the conversation.

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