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Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Activity stream

6 years 9 months ago
Licenses:
JomSocial Active

Hi,

The activity stream shows only activity from the administrator to non logged in users. If users are logged in, they can see all the action of the activity stream. How can I make sure that non logged in users can also see what is happening on the activity stream?

Regards,

6 years 9 months ago
Licenses:

Hi, Marco.

Thank you for contacting us.
Activity stream privacy settings are following profile settings. Make sure that all other activities are Public.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
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- Make sure to setup JomSocial Cron Job
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- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

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6 years 9 months ago
Licenses:
JomSocial Active

Hi,

Thanks for your quick reply. I'am not sure where I can find if all other activities are public. Can you point me into the right direction?

Regards,

6 years 9 months ago
Licenses:

Hi, Marco.

You can edit post privacy settings straight on the stream:
prntscr.com/fx5v71
prntscr.com/fx5vkq
Make sure they are public.

Also you may change it in profile : prntscr.com/fx5vxq

Or reset globally in Backend -> Components -> JomSocial -> Configuration -> Privacy: prntscr.com/fx5wm9

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 9 months ago
Licenses:
JomSocial Active

Hi,

I verified my settings but it looks like everything is set as you advised. I will provide you with my login credentials. Can you please have a look?

Regards,

6 years 9 months ago
Licenses:

Hi, Marco.

I tested and all posts should be public. Only those two: prntscr.com/fxn0lu are not showing.
Please, edit your last post with credentials and provide me your db login data. I need to check that in db.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 9 months ago
Licenses:
JomSocial Active

HI,

Additionally I provided you with the login credentials of the Direct Admin.

Regards,

6 years 9 months ago
Licenses:

HI, Marco.

It seems that group join posts are by default for logged in users only. They do not have privacy settings.
I tested this under clean installation of JomSocial.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 9 months ago
Licenses:
JomSocial Active

Hi,

That's no good news. My website is a starting community and becoming a member of a group is a very important action to show. How can I make possible that this action is visible for the public?

Regards

6 years 9 months ago
Licenses:

HI, Marco.

It's visible for site members... let me ask our developers if there is away to make it public.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 9 months ago
Licenses:
JomSocial Active

Hi,

Do you already know if it is possible to make "becoming a member of a group" visible for guests and public users?

Regards

6 years 9 months ago
Licenses:

HI, Marco.

This is a valid bug as users should be able to see public activity.
Our developer is working on this and we should provide fix ASAP.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 8 months ago
Licenses:
JomSocial Active

Hi,

Thanks for the update. Looking forward to the updated activity stream.

Regards,

6 years 8 months ago
Licenses:

Hi, Marco.

Please, do a safe copy of this file:
ROOT/components/com_community/templates/jomsocial/layouts/stream/base.php

Then replace original file with patched on from package.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

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