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Article Comments

8 years 3 months ago
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hello,

I had upgraded to 4.3.0 and noticed the article comments and notification plugins did not install. I installed them manually but ran into an issue with the comments language files missing.

This is the error after installing.
Warning
JInstaller: :Install: File does not exist /home./..../tmp/install_58775148bb008/en-GB.plg_content_articlecomments.ini

Where can I find the missing language files?
and
Why wouldn't the plugins automatically installing during the upgrade process?

Thank you in advance!

8 years 3 months ago
Licenses:

HI, Adam.

Thank you for contacting us and reporting this issue.
You're right - language file is missing.
I'll report this to our developers.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Adam-Lee
8 years 3 months ago
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Would you be able to send me the missing language files while we wait for the updated plugins?

8 years 3 months ago
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Any news on this?

8 years 3 months ago
Licenses:

Hi, Adam.

We're working on this.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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