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Upgraded to 4.3.0 on all sites and redirect plugin no longer working

7 years 4 months ago
Licenses:
JomSocial Expired

If I have it set as it was on earlier versions it now displays a "login failed" message when attempting to log in on the front end. If I disable the plugin users are able to log in properly. Is there some other setting that needs to be set for this to work again?

7 years 4 months ago
Licenses:

HI, Marisa.

Thank you for contacting us.
This is know issue and our developer are working on it.
Please, edit your user password and make sure it won't contain special characters like -/=+ etc. It should contain only letters and numbers (till we get it fixed).

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
7 years 4 months ago
Licenses:
JomSocial Expired GURU Active Publisher Active AdAgency Active iSEO Active Socialize Expired

i need this update also as it comes up as an error for me also

i don't have any chracters in my login and strill doesnt work.

My subscription ends next week. I expect an updated and fixed plugin before then please.

Moderators: Piotr Garasiński
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