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Registration field error

8 years 4 months ago
  • Gaurav's Avatar
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This problem was posted before and don’t know it has got deleted. Dimas already knows about it

When a new user register under the specific three categories (Health & Beauty, Construction &Real Estate, Food & Beverage), If you select one of the categories from top tool bar , the new user does not show under the category. If you edit the profile and save then it shows under the selected category.

8 years 4 months ago
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Hi, Gaurav.

Thank you for contacting us.
What are those "specific three categories"? Are they profiles? Or Joomla! groups? Or something else?
Please, elaborate about this issue - especially if you use 3rd party extension for profile managing (like JSPT) or you customized registration flow.


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8 years 4 months ago
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Hi,
They are categories under which user registers and already told this Dimas and its been there for few months now.
Only for three categories its happening (health&beauty, food&beverage, construction&realestate)

8 years 4 months ago
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HI, Gaurav.

You've opened new thread - so I need full information as I don't know what you already told Dimas.
I still don't understand what you mean by categories - please, check your settings and answer: Are they profiles? Or Joomla! groups?
Or send me your site backend credentials via PM and I'll check myself.


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8 years 4 months ago
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When we click on health & beauty , a new user is not shown under this category and only when new user edits profile and save it , the user is shown under this category. Therefore as soon as a new user register under a category it should be shown under the category which is not happening here.

I sending the credential using message to you.

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8 years 4 months ago
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HI, Gaurav.

O, I get it now. This is actually just a parameter set in profile - a certain profile field value.
It's used to create members list that choose this value while registering.
It's available ONLY for Business Account profile.

I narrowed down the issue. It seems that different URL is created after initial profile creation and profile edit.

Profile creation - ebizla.com/index.php/search/field?BUS_SE...6+Beauty&type=select (doesn't work)
Profile edit - ebizla.com/index.php/search/field?BUS_SE...B+Beauty&type=select (works)

I need developer to take look at this. He'll contact you at 26th December as soon he return from holidays.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 4 months ago
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Hi Gaurav,

I also cant find your old topic, not sure why, actaully I also waiting your response on this issue..

As you know this is valid bug, and all old data should be re-generated / re-edit like I mentioned on old topic.

Anyway, can you also re-create the new menu for "Health & Beauty", and delete the old one.. did you create that menu from Adv. Search?

thank you!

8 years 4 months ago
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Hi,
I have tried everything , re-created the sub menu item gain but still its not working. This issue has not been resolved for last 3 months. Can you please check it yourself and fix it where ever its needed as it has taken way longer then it should have.
Try creating a profile under three specific categories: health &beauty, construction & real estate, food &beverage and you will see that the user not coming under the category
Thanks

8 years 4 months ago
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Hi Gaurav,

Well, I bit confuse with this issue because there is some possibility like :
- search field on about me
- search field on adv. search
- Search field based on saved menu from adv. search
- save field on edit profile
- save field on register

Those possiblity have the different code and method..

i need to re-inspect this issue on your server.. but we lost your private date, would you mind send it again via Message on our community please?

thank you!

8 years 4 months ago
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Hi
I have sent you credentials in private message .
Thanks

8 years 3 months ago
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Hi Gaurav,

Ah you are still using old Jomsocial version, would you mind upgrade it to version 4.3, please?

and let me know if this issue still happens there

thank you!

8 years 3 months ago
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Hi

I cannot as we have made changes to jomsocial which I told you before as well.
you have to modify this.
Thanks

8 years 3 months ago
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Hi Gaurav,

well this issue need 4.3 for fixing this, hard to fix this issue on old version.. because some changes on core files, its too many patches, like i said this issue will be effected to 5 points possiblity :

- search field on about me
- search field on adv. search
- Search field based on saved menu from adv. search
- save field on edit profile
- save field on register

thank you!

8 years 3 months ago
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so what can I do if I upgrade to 4.3 I will loose all my changes which I paid to developer outside and my website will be nothing.

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