Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
ISSUE SUMMARY:
Hi
When I try to share the user profile on facebook it does not show the name of the profile and only show the cover photo. I want to display the name as well can you please fix this.
Thanks
STEPS TO REPLICATE:
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RESULT
EXPECTED RESULT
BROWSER
Thank you for contacting us.
I get what you mean. In OG tags is stored site name instead of current profile name.
I'm not sure if this is a bug or by design but I'll report this to our developers.
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- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you