Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Registration error

8 years 6 months ago
  • Gaurav's Avatar
    Topic Author
  • Gaurav
  • Offline
  • Fresh Boarder
  • Posts: 12
  • Thank you received: 0
Licenses:
JomSocial Active iSEO Expired Socialize Expired

ISSUE SUMMARY:
sometimes when we are registering , as soon as we press register it takes us to register page again attached below and if I try to go back I lost all the information. its harder to replicate it sometimes it happens. can you please explain why this is happening.




STEPS TO REPLICATE:
1
2
3
4
5
RESULT
EXPECTED RESULT
BROWSER

Attachments:
8 years 6 months ago
Licenses:

HI, Gaurav.

Thank you for contacting us.
I'm sorry but I don't know why is this happening unless we'll be able to debug it or at least you provide error notice.
You need to browse to Backend -> System -> Global configuration -> Server -> Error reporting and change value to Maximum.
Then if you encounter this issue again and error notice should be displayed.
Please, try it. Error notice will tell us a lot.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW

About Us

Our product

Support

Contact Us

Site Policies

Elsewhere

© JomSocial.com All Rights Reserved