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Community 2.6.2 and 4.2.5 PRO visiable and active in extension manager

8 years 7 months ago
Licenses:
JomSocial Active

Administrator > Extension > Manage > there are two community components active.
2.6.2 and 4.2.5 Pro.
When deactivating 2.6.2 i cant acces the component. 404-error.
When deactivating 4.2.5 no JomSocial visible in admin

Using:
Joomla 3.5.1
Jomsocial ??
Easyblog 5.0.41

Attachments:
8 years 7 months ago
Licenses:

Hi, Marcel.

Thank you for contacting us.
Ups, something goes wrong with upgrade.

Do a backup copy and uinstall both of them.
If one of them still will remain on the list - you should make sure taht no files left in file system and edit _extensions table in database manually to remove spare record.
Don't touch the resat co _community_ tables.
Then install JomSocial in latest version again.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 7 months ago
Licenses:
JomSocial Active

THANKS! solved.

Moderators: Piotr Garasiński
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