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Scroll does not work on iphone or ipad in guru lessons

7 years 5 months ago
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ISSUE SUMMARY:Cannot scroll lesson using iphone or ipad to view entire lesson. Works only on Android devises.

try this lesson to see problem:
gallaghersmusic.net/members-and-student-...ction-to-chords.html


STEPS TO REPLICATE:
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RESULT
EXPECTED RESULT
BROWSER

7 years 5 months ago
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Hi, Robert.

Thank you for contacting us.
I'm sorry to hear you have issues with Guru.
I assign developer to investigate this issue further.
He'll contact you ASAP.


- Instead of saying: 'it's not working', explain the problem in detail.
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7 years 5 months ago
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Hi Robert,
Very soon (next days) we will release a new Guru version that should fix any IOS issues.

Regards,
Alin

The following user(s) said Thank You: Robert
7 years 2 months ago
  • Robert's Avatar
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  • Robert
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Licenses:
JomSocial Active GURU Active

Any news on when this fix will be released? My original post was 3months ago/

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