ISSUE SUMMARY: I have read all forum posts I could find, all documentation and checked and tested all settings.
We want to send a welcome email to new registrations.


STEPS TO REPLICATE:
1 Go to buypostsell.com
2 Click on Register
3 Enter user, email and password
4
5
RESULT: you don't get a welcome email
EXPECTED RESULT: receive a welcome email similar to what happens when you register with Facebook.
BROWSER: Firefox and Chrome

We are running:
JomSocial 4.2.4
JFB Connect 7.0.3
Joomla 3.6.2

Welcome emails are being sent if a person registers via Facebook.
But when registering by creating a user name and password, through JomSocial no welcome email is sent.

Other emails are sent through website so mailer is working.

JOMSOCIAL Configuration / Cron Jobs /Scheduled Task Process set to YES
JOMSOCIAL Configuration / Privacy / All email and notifications are on.
User - Joomla! Plugin set for sending emails
Jomsocial User Plugin is set to no, changing to yes made no difference.


Cron job is set through web host, tested and working. They get the same result as I get when clicking the "Execute Cron" in JomSocial / Monitor / Mail Queue
which is:
buyposts@us10 [~]# lynx -source " www.buypostsell.com/index.php?option=com_community&task=cron "
<?xml version="1.0" encoding="UTF-8" ?><messages>
<message>Could not convert video</message>
<message>No temporary videos to delete.</message>
<message>No files to transfer.</message>
<message>No Videos to transfer.</message>
<message>No avatars or cover of users needed to be transferred</message>
<message>No avatars or cover of groups needed to be transferred</message>
<message>No avatars or cover of events needed to be transferred</message>
<message>Removed Pending Invitation for Past Event</message></messages>


Joomla User New User Account Activation settings results:
With it set to Administrator I get both a welcome email and an email confirmation email.
With it set to Self I get only a email confirmation/click to activate email.
(All of those emails come from JomSocial)
With it set to None (which is what I want) I don't get a welcome email.

Summary: We want people to be able to self register and activate BUT we need a welcome email to be sent to them also.

Can you help with this?
Thanks,
Mike

Hi,

how about if you set New User Account Activation to Self and joomla backend > users > options

Hi Albertus,
Thank you for your help with this. I updated to 4.2.5 and that didn't help.

With Joomla Acitvation set to Self I get only a email confirmation/click to activate email. Which is not the way we want to to work. We want it to automatically be approved but I don't get the welcome email that way either.

I appreciate any help you can offer.
Thanks,
Mike

Hi Peter,

at registratrion process, I saw at your site there is no profile field for new user, for example: gender, birthdate, etc
if your site member must having profile fields. please activate it from jomsocial backend > profiles > customize profile
and make those fields are "Visible" and "Registration"

Regards

Thanks Albertus,
that didn't send the welcome email but it did send:
Hello ,

Thank you for registering at BuyPostSell.com. Your account details are as follows:

Username:
Password:

Once you have completed the rest of the registration process, you will receive a final confirmation email.

This would probably work for us as I could edit this email.
But we don't want to ask for that info. Is there a way to get the email sent without asking for the additional info? We are trying to make the registration process as easy as possible for our users.

Thanks,
Mike

Hi,

Jomsocial running under joomla. for registration email, jomsocial only following joomla rules.
that email as "welcome email" at joomla.

my sugestion, we can changing that email content:
please goto joomla backend > extensions > languages > overrides and click new
search for Constant: COM_COMMUNITY_EMAIL_REGISTRATION_ACCOUNT_DETAILS

and edit it with new content. or you can provide me what welcome email do you need, I will do it for you.

Regards