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Messages are not well updated

8 years 7 months ago
Licenses:
JomSocial Active

ISSUE SUMMARY:
When answering a message, the answer arrives OK to the user by email but in email box is not well updated. Only ´{} is updated instead the text of the message.




I attach a caption to show how messages answer is updated in box.

Attachments:
8 years 7 months ago
Licenses:

Hi, Gemma.

Thank you for contacting us.
I'm not sure what is reported issue here. Could you provide steps to replicate it?

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8 years 7 months ago
Licenses:
JomSocial Active

Hi,
To replicate it you need to send a message to another user. Then the e-mail message is correct but the message in jomsocial box is empty.

You have the demo user ijoomla email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Thanks

8 years 7 months ago
Licenses:

Hi, Gemma.

You probably mean that I need to send a PM...
Then account you provided us need to have friends: snag.gy/YGf97C.jpg
Please, make some fiends for that account :)

But I've sent a PM using button on a profile and message sent is not empty; snag.gy/PUTndl.jpg

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Gemma
8 years 7 months ago
Licenses:
JomSocial Active

I've just asked for friendship. To send one message.

If you answer to my frienship, I will send you a message and you will see the result.

thanks

Gemma

8 years 7 months ago
Licenses:

HI, Gemma.

No friend request is visible to ijoomlatest account.
So I've sent it to you Gemma Monter.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 7 months ago
Licenses:
JomSocial Active

OK, I accepted and I sent you a msg.

8 years 7 months ago
Licenses:

HI, Gemma.

I was able to replicate your issue on your site.
I assign developer to investigate it further.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Gemma
8 years 7 months ago
Licenses:
JomSocial Active

OK Michal!!

I Attach some captions to have more clues....

Thanks

Attachments:
8 years 7 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Gemma,

Follow this patch for fixing this issue www.jomsocial.com/forum/socialize-templa...fications-box#166792

thank you!

8 years 7 months ago
Licenses:
JomSocial Active

Hi Dimas,

I did instructions in link... but now I have prolems with box displayed when asking for friend ship to semeone...

I attach a caption

Attachments:
8 years 7 months ago
Licenses:
JomSocial Active

Hi Dimas, again.

I've just replaced files to old situation because, friendships are not fine. I have a test user "emma", so Emma asked to me "gemma" for friendship, then I answerd "yes". So, I received an email that notifies that emma was my friend but I look for emma in my friends list and... she does'nt appears.

... waiting your answer

8 years 7 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Gemma,

I just test it and seems everything is fine, maybe this issue caused by cache issue..








actaully this issue is different with the main issue on this topic, I suggest you create new topic for this issue if this issue still happens.

thank you!

Attachments:
8 years 7 months ago
Licenses:
JomSocial Active

Hi Dimas,

It's OK because I restored the scripts to original situation, without the updates.

Do you get my point?

Gemma

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