Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
ISSUE SUMMARY:
I need the apps so we can launch our SM that we created with JomSocial. We will still be doing some layout adjustments in the web app but i believe it makes no difference for the mobile apps. Please find attached the logo. The colors of our site are blue, red and white. You can see on LibertyClicks.com
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Thank you for this clarification. This is very very disturbing because we budgeted and planned and implemented JomSocial based on a written confirmation from you guys that you will provide a mobile app for this. So what am I supposed to do now?????
The app was listed on the page JomSocial.com/addons and I asked from the billing before we purchased JomSocial and I was told that all I need is to provide the logo and colors and then I can receive the app. Now that pge is not even accessible for the past several days.
Not all addons are free, all addons provided by 3rd party company, maybe you missed information regarding this. May I know the full conversation with our billing team?
oh ya well, we still have problem with our addons page, we will try to fix it asap.
The conversation went like I stated before, I asked what do I need to do to get the mobile app and I was told that all I need is to provide the logo and color scheme and I can get the apps for both android and iOS. If you are still fixing that page, would you mind sending me the links to the different addons please? I get your point about the 3rd party development. But I need at least the information from that page as soon as possible so I can contact the developers of that app.