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LogIn Window is not showing up

8 years 8 months ago
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  • David
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Good morning pro's,
I purchased and am using the most recent version of Socialize. I now have an issue that is somehow related to Socialize and will try and explain this as best I can. i recently upgraded my server to php 7 and when this was done, my Socialize template is no longer working. I went to the URL where I purchased it and I am unable to download it again to re-install it, which is all I think it needs. I can't find the downloaded file anywhere and was hoping you could make the Socialize template version that I own, 2.0, available for me to download again so I can reinstall it and see if it fixes my problems. I would like to do this as soon as possible as I am now in the process of adding some custom applications to my site and don't want to hold up my programmers.

Thanks,

David

8 years 8 months ago
Licenses:

Hi,

do you mean the login not showing up at mobile?
you cant downloading socialize anymore, because your socialize license has been expired.

Regards

8 years 8 months ago
  • David's Avatar
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  • David
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JomSocial Active Publisher Active AdAgency Expired Socialize Expired

Albetus,
No, not on the mobile. On everything. On my Socialize license, this template displays a log in window at the top. It's not showing up. I needed to publish the log in window the is now displayed on my home page, www.madd-talent.com , in the right zone. This works, but it's not what I paid for. I am not asking you for the new version of Socialize. I am only asking you for the version I paid for so I can reload it. Can I get a download of what I already paid for?

Thanks,

David

8 years 8 months ago
Licenses:

Hi,

do you mean the socialize toolbar?
please goto /public_html/modules/mod_community_toolbar_ and remane it to mod_community_toolbar
not sure why the folder name changed.

you cannot download it anymore. there is no old version for socialize, always newest version.

Regards

8 years 8 months ago
  • David's Avatar
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  • David
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JomSocial Active Publisher Active AdAgency Expired Socialize Expired

Albertus,
No, I don't mean the tool bar. I am talking about my Socialize template layout. Installed, it has always looked like the below picture....



I don't know where it went and why it will not display, but its not not showing up any longer. All I have done is update my php on my server. Since then, this top blue bar with log in and sign-up has gone away. Go look at my site now, www.madd-talent.com and you will see that this top blue bar is missing. Why and how do I get it back. This is why I was asking you for the Socialize version that I paid for, so I could re-install it and see if it comes back. Please look into this and tell me why it's gone.

I created a custom zone to use for sponsor's on my site and if what is already installed cannot be fixed, I will have to re-create this all over again, which is fine, but I need Socialize to work. Please tell me why this is not working.

Thanks,

David

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8 years 8 months ago
  • David's Avatar
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  • David
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  • Posts: 154
  • Thank you received: 0
Licenses:
JomSocial Active Publisher Active AdAgency Expired Socialize Expired

Albertus,
You were correct and I have no clue how that file got renamed as I never new that file even existed. It's somewhat fixed now and I am am sure you can tell me how to fix what is remaining easily. If you look at the page now, www.madd-talent.com , you will see that the MADD Talent banner that is below the top blue bar is cut off. It's only showing half of the that banner. Can you tell me how to fix this please?

thanks,

David

8 years 8 months ago
Licenses:

Hi,

please check it. I fixed it for you by putting this css at /templates/socialize/css/custom.css

body {
  padding-top: 50px;
}

.navbar-form {
  margin: 10px 0 !important;
}

Regards

8 years 8 months ago
  • David's Avatar
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  • David
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  • Posts: 154
  • Thank you received: 0
Licenses:
JomSocial Active Publisher Active AdAgency Expired Socialize Expired

Albertus,
Thank you so much. It's working fantastic. Now, just so you know, we will be introducing a new social application I am paying some programmers to do for me and they know your work and JomSocial product very well. This application is called MADD Talent GameTime and it will be the first fully dynamic and truly interactive social media application. It will be used for all professional sports games. I would love for all you pro's to come and check it out when it's published on the 8th of September, 2016. We plan to go viral with this one.

Take care,

David

8 years 8 months ago
Licenses:

Hi,

Jomsocial very proud with your site. Thank You for choosing jomsocial!!!

:-)

Regards

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