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Members module - online members not showing correctly

7 years 9 months ago
  • justin's Avatar
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  • justin
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There is lots of activity on the site from registered users, but the JS Members module (set to show online members) is only showing 1 member online.
I had a colleague who was logged in and not showing in the member module, and also on their profile page it does not show her as online.

I am using Joomla 3.6.2 and JS 4.2.4

7 years 8 months ago
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Hi,

can I get your site access as super user?
I need to check all configurations.
you can put crdetentials at site info form by edting yout first post at this topic.

Regards

7 years 8 months ago
  • Dimas's Avatar
  • Dimas
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Hi Justin,

we have bug on this online feature since Joomla 3.6.2, to fix this you can download the file from here www.dropbox.com/s/0klty5e8phgdkuv/user.php.zip?dl=0 , extract and copy it into this folder components/com_community/libraries/

thank you!

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