Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

You cannot serialize or unserialize PDOStatement instances

10 years 3 months ago
Licenses:
JomSocial Expired

Hello

ISSUE SUMMARY:
When i'm well connected as a Jomsocial User on my website. Everything is OK except when I click on home ( Jomsocial Menu only)
It redirect to /index.php?option=com_community&view=frontpage&Itemid=1038&lang=fr and then I've got this error message : You cannot serialize or unserialize PDOStatement instances
I tryed different profil, different users,
Allways the same.

Thanks fo help

STEPS TO REPLICATE:
1 Connect to joomla with login and password : OK
2 Go to /index.php?option=com_community&view=search&task=browse&Itemid=1232&lang=fr : OK
3 Click on homepage ( with that link) /index.php?option=com_community&view=frontpage&Itemid=1038&lang=fr : ERROR

RESULT
Error You cannot serialize or unserialize PDOStatement instances
EXPECTED RESULT
Homepage
BROWSER
Firefox, Chrome, IE

10 years 3 months ago
Licenses:

Hi, Frederic.

Thank you for contacting us.
I'm sorry to hear you have issues with our product.
I assign our developer to this thread for further investigation.
He'll contact you ASAP.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 3 months ago
Licenses:

Hi,

please unblock my IP:
110.136.122.149

I cant access your site.

Regards

10 years 3 months ago
Licenses:
JomSocial Expired

OK your unlock

10 years 3 months ago
Licenses:

Hi,

the issue related with your server, with MySQL PDO.
to tackle this issue, please goto joomla backend > system > global configuration > server
please changing MySQL PDO to MySQLi





Regards

Attachments:
The following user(s) said Thank You: Frédéric, Julien
Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW

About Us

Our product

Support

Contact Us

Site Policies

Elsewhere

© JomSocial.com All Rights Reserved