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Unable to edit "About me" page

7 years 11 months ago
Licenses:
JomSocial Expired

Hi all,

a problem on my site. I'm unable to edit profile page and "about me" page. When changes are done, there is no effect and it return to previous changes.

Any idea?

Thanx

7 years 11 months ago
Licenses:

Hi,

do you mean the changes at: jomsocial backend >profiles > Customize Profile ?
if there is an issue at there, mostly from 3rd party extensions.

for make sure about it, I need to login to your site. please upload your site and edit your first post at this topic, and put credentials information at site info form.

Regards

7 years 11 months ago
Licenses:
JomSocial Expired

Hi Albertus, and thanx for your answer.
The problem happend in frontend not in backend.
The customize profile work as well.
The problem appear when a user try to edit the information profile, the "about me" tab, visible by other people.

7 years 11 months ago
Licenses:

Hi,

your issue still not clear for me. could you please elaborate more by providing screenshot?
and it would be great if you can upload your site. so I can access it.

after uploaded, please edit your first post at this topic. and put credentials information at site info form.

Regards

7 years 11 months ago
Licenses:
JomSocial Expired

Hi Albertus,

sorry to not be enough clear. I'm French then maybe I explain me bad...



Attachments:
7 years 11 months ago
Licenses:

Hi,

here the steps that I did:
1. login as admin at frontend
2. goto members page
3. open LOVA profile
4. click "A propos de moi" tab
5. click "Editer le profil" (edit profile)
6. and put new URL at Twitter field
7. saved

result:
I cannot find any issue. please elaborate more if I missing something.

FYI:
admin can edit every users profile from jomsocial backend > monitor > members

Regards

7 years 11 months ago
Licenses:
JomSocial Expired

Hi,

I already try this but it doesn't work. When you save and go to an other page then return in the "about me" tab, the link is always www.test.com
It doesn't save in fact.

7 years 11 months ago
Licenses:

Hi,

what login detail that are you using. I using admin user, and it works. make sure you click "Sauvegarder les changements" after changing any field value.

or please try in other way, do it from jomsocial backend.

Regards

7 years 11 months ago
Licenses:
JomSocial Expired

Ok I found the problem... I had an @ in the URL for LOVA's Flickr gallery and it won't work with this char...

Thx Albertus

Moderators: Piotr Garasiński
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