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Hello Me module

10 years 5 months ago
Licenses:
JomSocial Expired

I have this issue with the Hello Module being used for the login, as well as profile displays. See Img



I use the Gantry 5 Framework, though I don't believe it is this causing the issue. The position can be both expanded from within the Framework and via .css (custom) and both of which I have tried, however the boxes always expand outside of the of the intended area.

In terms of the Hello Me Module, rather than the profile background being displayed. Can I change this, so it only shows the AV as it used to in previous versions from what I've seen.



As always, thank you for your time.

10 years 5 months ago
Licenses:

Hi, Matthew.

Try to add this:

.g-main-nav .joms-input {
width: 65% !important;
}

to your current template main css file.


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The following user(s) said Thank You: matthew
10 years 5 months ago
Licenses:
JomSocial Expired

Hi Michal,

Thank you again for such a quick response and that's worked a treat.

In terms of just displaying the AV and in a central position, can this be done with some quick edits?

10 years 4 months ago
Licenses:

Hi, Matthew.

Please, add a printscreen and mark what you want to change.
Visualization helps a lot and stands for thousand words ^^.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 4 months ago
Licenses:
JomSocial Expired



As you see with the above image, it displays the full "Profile Background". I've currently got the AV switched off for display in the Hello Me module, as it doesn't look right in terms of the back ground image the user chooses.

I would like to have it, so that it only displays the AV when switched on and not the profile background and the AV in the center. I also have an issue with the sizing as you can see from the below image.

10 years 4 months ago
Licenses:
JomSocial Expired

I asked for this fix as part of my first post and yet I've had to reiterate what it is I asked about, yet still no response and now it's the weekend!

You only answered by first question, so can I get an answer for my second before you don't work at weekends as I need to sort this before Sunday!

10 years 4 months ago
Licenses:

HI, Matthew.

I'm sorry for delay as I had few days of and you posted after my shift was over.
Please note that this is a customization request what we actually don't support... we provide some customization tweaks as a courtesy but it's not a part of technical support. Please, read our Support Policy, especially remarks at page bottom: www.jomsocial.com/support

Hello Me module is rather meant to use in sidebars... or positions that are much wider than your current one. That's why you have "display issues"... which, actually aren't issues at at. Space is just so small and all elements are resized to fit it... what is by design. So what you want here is to redesign module. Sure that can be done by some css tweaks... but as our Support Policy states - layout changes are beyond scope of our technical support.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 4 months ago
Licenses:
JomSocial Expired

Hmmm to blame the "AV" not re sizing to responsive design, actually on the responsive design. Is that the same way you blamed ARK Editor for issues with hook url's not working and tabs failing in JS, which is rather funny, as ARK was removed before you fixed it (Ark was not installed when you fixed JS) and the exact same version of ARK was re-installed by me and it worked as intended and has done since.

Is that the same with the "login boxes" oversizing? Is that also the fault of the framework and not JS??

You know if I set the size outside of the responsive, your "Hello Me" module resizes to 500px and yet won't autoresize as per the responsive design!!

In regards to the "Hello Me" Module, the actual sale of JS was from your previous version where the AV was situated in the Center of the module and that's where your sale from me comes from.

Do you actually remember this -



The same image which is still being used in your official documentation.

It is this layout of the HM that moved me from the use of "Easy Social" - "JomSocial" and not the current format that it is in now and I also note I'm not the only one who expected this, but ended up with this new version instead. So actually yes that would be supported, because that's how you made the sale. You've changed the layout of the hello me module, so I would like to have it as it was sold to me!

Oh and my question was asked in the first post raised and therefore "I'm sorry for delay as I had few days of and you posted after my shift was over." is just an excuse and doesn't cut it as reasoning for not answering it as part of the first post.......

10 years 4 months ago
Licenses:

HI, Matthew.

Hello me module is responsive... that's why I act like it do at the moment.
I don't blame anything just trying to explain that module will fit to it current container.
If container is small then it elements will be appropriately smaller.
It doesn't apply to element positions just their size and spaces around them.
Avatar will be always on the left per design: i.prntscr.com/3e37fa2dedad4cc9b7a0829249b554b9.png

It may be that you don't like new design but did you complain to Microsoft after you upgraded from Windows XP to Windows 8 that you don't like new design and want old back? Things evolve... you may don't like it but many others do. It's impossible to satisfy all...

You're referring to this documentation: documentation.jomsocial.com/wiki/Hello_Me and it's outdated...
What we advertise is available here: documentation.jomsocial.com/wiki/Hello_Me

Nevertheless the answer to your question is yes, you may customize Hello me module to have avatar in the middle without cover image as a background. You just need to customize css so it will look like this: i.prntscr.com/bdd2310c01a54592978c69b05ba8b096.png

JomSocial is an open source so nearly any customization is possible... with a little skills.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 4 months ago
Licenses:
JomSocial Expired

First thing first, the position to which the module is connected to uses the "Auto" format for responsive. So if your module had say a 200px width, then the display would be 200px and then shrinks to the size requirement of that placement when in mobile view. This to me feels like an issue with the "Hello Me" module, as I have no such issues with others.

In terms of new design, it maybe a new design but I didn't purchase from the new design when I made my choice to move. As for using "upgraded from Windows XP to Windows 8", you do know that they are both very different in terms of how they are codded and how they work and actually yes I have complained to Microsoft about certain design issues in 99% of all their operating system right back from windows 98. But being a "Microsoft Business Partner" and "Microsoft Business Developer", we as a business can raise questions and actually have things changed hence "Patches".

As for your documentation, well it was this documentation that led to the sale of JomSocial in the first place and not the now updated version and it is only recently that it has been updated! I've been using JS since 3.1 and find a lot of visual has been changed without first communicating with the community and actually just to let you know, Microsoft uses it's community and actually speaks with it's community when it comes to changes t hat might not necessarily go down to well!

Oh and as I bought it under version 3.1, I would expect support for the version I originally bought.

10 years 4 months ago
Licenses:

HI, Matthew.

First thing first, the position to which the module is connected to uses the "Auto" format for responsive. So if your module had say a 200px width, then the display would be 200px and then shrinks to the size requirement of that placement when in mobile view. This to me feels like an issue with the "Hello Me" module, as I have no such issues with others.


That is what I'm trying to say: Hello Me module DOESN'T have defined width. NO module in responsive design should have fixed width. It initial value is width: 100% what means it will fit any container width. Please, check module css code.

In terms of new design, it maybe a new design but I didn't purchase from the new design when I made my choice to move. As for using "upgraded from Windows XP to Windows 8", you do know that they are both very different in terms of how they are codded and how they work and actually yes I have complained to Microsoft about certain design issues in 99% of all their operating system right back from windows 98. But being a "Microsoft Business Partner" and "Microsoft Business Developer", we as a business can raise questions and actually have things changed hence "Patches".


It's the same thing with our application - coding of current Hello Me module is different than the older version and introduced new feature. And still the same way as "patches" you may change module layout. JomSocial is an Open Source so it's even easier that changing Windows layout as you with little skills you may change it yourself...

We also communicate with Community regarding new features: www.jomsocial.com/uservoice But sorry, we won't discuss any little detail of design as 100 users = 100 opinions... what means developing single feature for ages..

We can't support all release version... as they just getting old. Many issues and bug ware fixed in next version. WE clearly mentioned this in our Support Policy: www.jomsocial.com/support . Please note that you have design issue not a bug.

So I'll repeat - as JomSocial is Open Source you may change it design, page layout or even functionalities as you need it. This will be customizations. In some cases we could help or put you on right track - but won't customize your site or design on demand.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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