Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Registration Page Blank

10 years 5 months ago
Licenses:
JomSocial Expired iSEO Expired

ISSUE SUMMARY: Unable to display registration page correctly


STEPS TO REPLICATE:
1 Installed SocialConnect extension (Joomla Works) v1.6
2 Configure it to redirect to JomSocial Registration page
3 Publish a registration link to the hompage
4 Click on the registration button

RESULT: Bland registration page with no tab displayed
EXPECTED RESULT: Two Registration profiles options, with tabs published for each inside JomSocial profile panel.
BROWSER: Mozilla FIrefox

Attachments:
10 years 5 months ago
Licenses:

HI.

I'm sorry but I can't replicate your issue.
Registration works:

i.imgur.com/Y6Y4MgW.png
i.imgur.com/gLGZIZg.png
i.imgur.com/o8esq0A.png
i.imgur.com/EVHJSGC.png

Each steps is displayed without issues.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Ignatus Chika
10 years 5 months ago
Licenses:
JomSocial Expired iSEO Expired

I realized the registration tab was not turned on on the joomla global configuration page after installation as required for registration to take place from 3.4 and above versions. I was able to register after the registration was turned on, but the following day something started going wrong.

The registration page keep showing 'Invalid Token' with blank page two. I have not installed/added any security check yet.

10 years 5 months ago
Licenses:

Hi.

I tested this on your dev site. It works teher:
i.imgur.com/SqSR9vs.png

As well as on your main site:
i.imgur.com/C4e47aL.png

I can't replicate your issue.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW

About Us

Our product

Support

Contact Us

Site Policies

Elsewhere

© JomSocial.com All Rights Reserved