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problem with the tabs

10 years 6 months ago
  • Mario's Avatar
    Topic Author
  • Mario
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  • Fresh Boarder
  • Posts: 4
  • Thank you received: 1
Licenses:
JomSocial Active Socialize Expired

Hello,
everywhere in our website if an user clicks on a link of a tab managed by jomsocial (all the tabs that are in the jomsocial pages
the tabs of the modules in the sidebar, etc) AND the page is not fully loaded the users are redirected to the homepage.

How can we fix this issue?

10 years 6 months ago
Licenses:

Hi, Mario.

If page is not fully loaded?
To work correctly page needs to load all js scripts. Some of them my be executed only if everything is loaded.
So clicking something on not fully loaded site is like reading incomplete book :)
And if site is fully loaded - issue persist?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 6 months ago
  • Mario's Avatar
    Topic Author
  • Mario
  • Offline
  • Fresh Boarder
  • Posts: 4
  • Thank you received: 1
Licenses:
JomSocial Active Socialize Expired

i really know that Michal, and that is something that i didn't notice, is a feedback from some users that are subscribed that tries to click on those links and are redirected to the homepage,
as you can imagine when the page is fully loaded the tabs work well.

10 years 6 months ago
Licenses:

Hi, Mario.

No, this is reported for the first time.
I want to check this issue on your site.
Please, edit your first post here and provide working SU credentials.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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