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PHP_Incomplete_Class error when trying to search user

10 years 8 months ago
Licenses:
JomSocial Expired

ISSUE SUMMARY: Sometimes when I am trying to search for a user when I click on their username I get the following error.
Fatal error: Cannot use object of type __PHP_Incomplete_Class as array in /home/mudemo/public_html/demo-feelcook/plugins/community/twitter/twitter.php on line 112

STEPS TO REPLICATE:
1 Login with given credentials
2 Hit the search(Magnifying glass icon). Start typing a username e.g. raftopoulos. When the users avatar show up click to view their profile.
3 After that I get the above error(or just an empty page)
4
5
RESULT
EXPECTED RESULT
BROWSER

10 years 8 months ago
Licenses:

Hi, Nikos.

I assign developer to this thread.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 8 months ago
  • Dimas's Avatar
  • Dimas
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Hi Nikos,

I cant access your backend, can you make sure the backend account is correct, please?

anyway, are you using the latest Jomsocial version 4.1.6? because I see you are using old Joomla version.

thank you!

10 years 8 months ago
Licenses:
JomSocial Expired

I don't know why you can't login. I just checked the credentials I provided you, and I have manage to login. I am currently using 4.1.5. Please can you try to login again?

10 years 8 months ago
  • Dimas's Avatar
  • Dimas
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Hi Nikos,

I just check this and I can login now.

Go to profile detail and seems everything is fine, i thought this issue caused by twitter plugin, but the twitter plugins is also working as well.



if this issue still happens on your end, can you provide me the URL of the issue please?

thank you!

Attachments:
10 years 8 months ago
Licenses:
JomSocial Expired

The issue appears when you search a user (e.g raftopoulos) and you click to view the users profile(this doesn't happen for all users). Try to view the user "raftopoulos" profile(/jomsocial/68-theo-raft/profile) and you will stumble upon what I say.

10 years 8 months ago
  • Dimas's Avatar
  • Dimas
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Hi Nikos,

Seems that user should reset the twitter connection, do you have username / password that user? so I can fix this.

thank you

10 years 8 months ago
Licenses:
JomSocial Expired

No I don't have the users credentials. Can you describe me what the user(or me) should do in order to "reset the twitter connection"??

Thank you!

10 years 8 months ago
  • Dimas's Avatar
  • Dimas
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his twitter access token should be removed, would you mind provide me cpanel access? I will try to remove it

10 years 8 months ago
Licenses:
JomSocial Expired

I can give you cpanel access but what about the other users that this happen?Also another issue has appeared. Some users, although they are listed correctly in both Users->Manage and in JomSocial->Monitor->Members, they can't log in and the replay they get is that the user doesn't exist. Also if they try to reset their password they get as replay that the email doesn't exist(although, as mentioned above, the user exists and is enabled).

10 years 8 months ago
  • Dimas's Avatar
  • Dimas
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I am not sure for the another user issue, but I will try to inspect with this user first /jomsocial/68-theo-raft/profile, his issue caused by twitter app, I see on your profile the twitter app is showing fine, but not for this user /jomsocial/68-theo-raft/profile, it can be twitter key access of his user already outdated

10 years 8 months ago
Licenses:
JomSocial Expired

Ok forget the other issue. The one regarding twitter is also caused to other users not only /jomsocial/68-theo-raft/profile. What about them, will the fix in the cpanel fix it for them as well??

10 years 8 months ago
  • Dimas's Avatar
  • Dimas
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please provide me the sample user, i need to replicate this.

Moderators: Piotr Garasiński
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