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Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

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10 years 8 months ago

#154089

Topic Author
Laura
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Fresh Boarder
Posts: 2
Thank you received: 0

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JomSocial Active

Hello,

there is a problem in the search (module).
Example: I want to know which members have been surrounded the word design in the profession.
The result provides a result but from the "About Me"! Is this a bug?

Thank you.

10 years 8 months ago

#154095

Michał
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Moderator
Posts: 13447
Thank you received: 3689

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Hi, Laura.

Please, describe what you're trying to achieve steps by step. And describe result.
You may add printscreens as well.
This will help us understand your issue.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

Moderators: Piotr Garasiński

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