ISSUE SUMMARY:
For some reason I can't switch tabs between two(or more) modules in the positions JomSocial offers. The url changes to "#joms-app--338" but the tab doen't change I keep seeing the active one. Also the post box has an inline css of "display:none;" does this change from the back-end or is there another issue?

STEPS TO REPLICATE:
1 From the menu click "My FeelCook"
2 Login with username,password same as admin login credentials
3 In the "js_side_frontpage_top"(same issue in the other positions, try clicking "Βίντεο") position try clicking "Online Χρήστες"
4

Hi, Nikos.

Issue is caused by your current template ju_joomla65.
When I tested this under Protostar - it works as it should.
Please, contact with your template developer.

Ok, that's for the tab issue. About my "post box" issue, does the above apply here as well or is there an option to "enable/disable" it from JomSocial back-end?

Hi, Nikos.

I'm sorry, I didn't noticed that you mentioned about second issue. That's why we ask to post ONE issue per thread.
Nevertheless cause of your second issue is the same: template.

Here is with Joomla! default template: i.imgur.com/ZjxlwF8.png

There are scripts used in template that caused both issue. It may be script order or scripts itself.

I am sorry for the double post. Thank you!

Hello,

I quote you the reply of the template developer regarding the issues mentioned above:
"Protostar do not have the scripts of the template ju_joomla65.
Probably there is scripts contradictions and for that is nothing to do.
The template itself has jQuery no contradictions. If jomsocial's also has it than there it should be not any issues."

So they are saying that their template doesn’t have a problem. And you are saying that jomsocial doesn’t have a problem. And I have stuck with a situation I can't solve.
Is there something that we could do to locate where the problem is and why we have those problems? My guess, here is that jQuery isn't working properly(another issue I have is that in the "wall" of a user the "more" button doesn’t work so it doesn't load "posts" beyond a certain number. Those problems make me believe that's a jQuery problem).

With regards.

Hello,

I quote you the reply of the template developer regarding the issues mentioned above:
"Protostar do not have the scripts of the template ju_joomla65.
Probably there is scripts contradictions and for that is nothing to do.
The template itself has jQuery no contradictions. If jomsocial's also has it than there it should be not any issues."

So they are saying that their template doesn’t have a problem. And you are saying that jomsocial doesn’t have a problem. And I have stuck with a situation I can't solve.
Is there something that we could do to locate where the problem is and why we have those problems? My guess, here is that jQuery isn't working properly(another issue I have is that in the "wall" of a user the "more" button doesn’t work so it doesn't load "posts" beyond a certain number. Those problems make me believe that's a jQuery problem).

With regards.

Hi, Nikos.

I'm sorry that your template provider is not trying to help you.
Issue is caused by their template and I didn't said that it has "jQuery contradictions".
Their template scripts interfere with JomSocial.

You may do a simple test:

1. Browse here: www.feelcook.com/demo-feelcook/jomsocial
2. On that site you have only tab module and JomSocial - all wrapped in template.
3. Disable tab module - result: issue still persist
4. Switch template to Protostar: result: issue is gone

Conclusion:

Template scripts are interfering with JomSocial.

Templates are loaded on any page of your site. It should be designed to work with any component or module. Template is "above" all other extensions as they are displayed "inside" template. Template is embracing extensions. So if component works with other templates but have issues under certain template... who is to blame?

iJoomla is also offering template - "Socialize" and general rule is that if any component has issue under our template, we - as template developers - need to fix template in order to fix this issue.

I understand that you're "trapped" between two products that you paid and expect professional support. Your site has issue and you're not interested who is guilt here - just want it fixed. We diagnosed your issue and found that it happens only under certain template. Now it's time for template developers to act professionally and help you as a customer.

So please, contact them the last time, explain that issue persist ONLY under their template and they should investigate it more deeply. If they will need help from our site - ask them to contact us directly. We're eager to help solve this issue - even send them a free copy for tests.