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register account login issues

8 years 3 months ago
Licenses:
JomSocial Active

ISSUE SUMMARY:

login problems
STEPS TO REPLICATE:
1register account
2fill out forms
3next
4video page
5
RESULT
EXPECTED RESULT
BROWSER

8 years 3 months ago
Licenses:

HI.

I'm sorry but I don't understand.
What do you mean by:

"4video page"

There is no "video page" in registration form. Or you mean we should watch some video... but no video or video URL is attached...

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 3 months ago
Licenses:
JomSocial Active

jom social register on social tab and login box on home page redirect to a video page**

sorry that was the steps to replicate the problem
social tab> register account> fill out form> hit next button> it jumps to a video page**
( gosexy.ca/society/index.php/en/social/my...rofile?profileType=0 )
and does not register the new member

and you guys have my passwords and info to access these account of mine

thank you.

8 years 3 months ago
Licenses:

Hi.

Thank you for clearing this out.
Your issue is caused by menu misconfiguration.
You should have ONE JomSocial frontpage menu item outside JomSocial Toolbar menu.
In your case it's "Social" with ID 492 in "Main menu".
If you want to have more JomSocial related menu items in Main menu you should use menu aliases and link them to items in JomSocial Toolbar. In other case Joomla! will use certain menu item ID and assign it to all JomSocial pages (in your case it was "My Videos ID 541) causing redirection issues.

I disabled spare menu items. Now try to edit them and change to menu item aliases.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: BronxCapone
8 years 3 months ago
Licenses:
JomSocial Active

thanks that was simple...
great job once again

Moderators: Piotr Garasiński
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