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Unable to access Joomla Installer and Group Settings

8 years 5 months ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

Using Joomla 3.4.5 and JomSocia 4.1.1

Dear support:

We are unable to access the Joomla Installer and the Groups Setting under Jomsocial. We are getting a "Site Temporarily Unavailable - Connection Time Out. - Please Try Again". There seems to be an issues with the license settings. We contacted to our hosting company technical support services and after extensive research they determined the following:

php_value post_max_size 30M
php_value upload_max_filesize 30M
php_value max_execution_time 300
php_value max_input_time 300
php_value mysql.connect_timeout 120


I was able to find a few errors in the php_errors.php file.

[04-Dec-2015 10:19:42 America/Chicago] PHP Notice: Undefined index: licenseid in /mnt/stor12-wc1-ord1/886718/dev.thechaplainconnection.org/web/content/administrator/components/com_ijoomlainstaller/views/ijoomlainstalleradmin/tmpl/default.php on line 229
[04-Dec-2015 10:19:42 America/Chicago] PHP Notice: Undefined index: expires in /mnt/stor12-wc1-ord1/886718/dev.thechaplainconnection.org/web/content/administrator/components/com_ijoomlainstaller/views/ijoomlainstalleradmin/tmpl/default.php on line 230

The code in this file is :

$license_number = $license_details["0"]["licenseid"];
$expire_date = $license_details["0"]["expires"];

Any resolution to our issues you can provide will be greatly appreciated.

Thanks,

8 years 5 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi,

I just check it and its working fine..



thank you!

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Moderators: Piotr Garasiński
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