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slow logging in and 2 errors when inspect element

10 years 10 months ago
  • Melanie's Avatar
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  • Melanie
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ISSUE SUMMARY:
When I log in to community it is very slow. When I use Google Chrome to inspect the page for errors, there are 2 community related errors that point to files that do not exist. I have checked the folders and neither style.css or mudules.css are there:

GET www.mysite.co.uk/modules/mod_community_topmembers/style.css
GET www.mysite.co.uk/components/com_communit...s/modules/module.css 404 (Category not found)

Should these files be missing? How do I get rid of the 2 errors?

I am using Jomsocial 4.4

Kind regards

Mel

10 years 10 months ago
  • Dimas's Avatar
  • Dimas
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Hi Mel,

Your backend access is not working so I cant inspect this issue further.

well, to avoid slow access I suggest you install 3rd party cache extenstions.

thank you

10 years 10 months ago
  • Melanie's Avatar
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Hi Dimas,

sorry, i forgot to enable the access. Can you try again?

Mel

10 years 10 months ago
  • Dimas's Avatar
  • Dimas
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Hi Mel,

Thank you I able to login now, I also need your FTP access as well, can you provide it please?

thank you!

10 years 10 months ago
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Hi Dimas,

I have added ftp details.

Mel

10 years 10 months ago
  • Dimas's Avatar
  • Dimas
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Hi Mel,

The FTP is not working :

Status:       	Resolving address of ftp.wessexlifescience.co.uk
Status:       	Connecting to 91.109.3.107:21...
Status:       	Connection established, waiting for welcome message...
Status:       	Initializing TLS...
Status:       	Verifying certificate...
Status:       	TLS connection established.
Command: 	USER jomsocial
Response: 	331 User jomsocial OK. Password required
Command: 	PASS ***********
Response: 	530 Login authentication failed
Error:         	Critical error: Could not connect to server

thank you

10 years 10 months ago
  • Melanie's Avatar
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  • Melanie
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JomSocial Active Socialize Expired

Hi Dimas,

my apologies, I only added part of username. Now updated

Mel

10 years 10 months ago
  • Dimas's Avatar
  • Dimas
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Hi Mel,

I already fix the missing file, but regarding this issue www.mysite.co.uk/components/com_communit...s/modules/module.css , this is coming from the 3rd party module appoitment, but I already fixed by my self..

thank you

Moderators: Piotr Garasiński
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