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Email Unsubscribe Link Incorrect

10 years 10 months ago
  • Steven's Avatar
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  • Steven
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ISSUE SUMMARY: Unsubscribe link is missing the last part of the word "preference".


STEPS TO REPLICATE:
1. See a JomSocial notification email.
2. Click unsubscribe.
3.
4.
5
RESULT: It takes you to mysite.com/profile/prefe
EXPECTED RESULT: It should take you to mysite.com/profile/preferences

The following user(s) said Thank You: Michał
10 years 10 months ago
Licenses:

Hi, Steven.

Thank you for reporting this.
I'll passed it to our developers.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
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- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 10 months ago
Licenses:

Hi, Steven.

Please, replace this file;

ROOT/components/com_community/libraries/mailq.php

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

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10 years 10 months ago
  • Steven's Avatar
    Topic Author
  • Steven
  • Offline
  • Fresh Boarder
  • Posts: 50
  • Thank you received: 3
Licenses:
JomSocial Active AdAgency Expired iSEO Expired Socialize Expired

Michal,

I appreciate the reply and it has resolved the issue originally mentioned. However, I realized my original solution had a slight error.

It should take you directly to the email preference page, since they are attempting to unsubscribe. Thus is should be the following link:

mysite.com/profile/preferences#email

Blessings,
Steven

10 years 10 months ago
Licenses:

Hi, Steven.

Dobra, I reported it to our developer.
But you may fix it yourself by editing this file:

ROOT/ components/com_community/libraries/mailq.php and in line 96 changing this:

$tmpl->set('unsubscribeLink', CRoute::getExternalURL('index.php?option=com_community&view=profile&task=preferences'), false);

to this:
$tmpl->set('unsubscribeLink', CRoute::getExternalURL('index.php?option=com_community&view=profile&task=preferences#email'), false);

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 10 months ago
  • Steven's Avatar
    Topic Author
  • Steven
  • Offline
  • Fresh Boarder
  • Posts: 50
  • Thank you received: 3
Licenses:
JomSocial Active AdAgency Expired iSEO Expired Socialize Expired

Michal,

I appreciate your resolution of this issue.

Thank you and Blessings,
Steven

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