Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Register new User will not work

10 years 11 months ago
  • Thomas's Avatar
    Topic Author
  • Thomas
  • Offline
  • Fresh Boarder
  • Posts: 15
  • Thank you received: 0
Licenses:
JomSocial Active

ISSUE SUMMARY:
Hello if a new user will create a new account it will not wort. After he has insert the fields in first step and press the button"next" it will noting go on, only the button will show loading...

STEPS TO REPLICATE:
1 go to website: www.klasse-gemacht.de/community-de-footer/register
2 Fill out the fields
3 Press "weiter" / "next" button
4 Noting will go...

BROWSER
Firefox and Chrome will be tested, the same error

10 years 11 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Thomas,

This issue caused by undefined function "initUploadProfilePicture", I am not sure this is old issue or not, but please you upgrade to the latest version 4.1.3

thank you!

10 years 11 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Thomas,

This issue caused by undefined function "initUploadProfilePicture", I am not sure this is old issue or not, but please you upgrade to the latest version 4.1.3

thank you!

10 years 11 months ago
Licenses:

Hi,

the issue from System - SIMGallery plugin. please contact SIMGallery for more support.
for temporary you can turn off that plugin.

Regards

10 years 11 months ago
  • Thomas's Avatar
    Topic Author
  • Thomas
  • Offline
  • Fresh Boarder
  • Posts: 15
  • Thank you received: 0
Licenses:
JomSocial Active

Hello,

i have done the update for jomsocial to version 4.1.3 but it will also not work.
I also have disabled simgallery but it will not work.

I have send you two hardcopy what will be shown with and without simgallery. Can you help me??? Thanks best regards Thomas

Attachments:
10 years 11 months ago
Licenses:

Hi,

here the result without SIMGallery plugin:





FYI: I re-enabled that plugin after made this this.

please try to disable it again, joomla plugins manager, filter it to system type, and find SIMGallery.

Regards

Attachments:
10 years 11 months ago
  • Thomas's Avatar
    Topic Author
  • Thomas
  • Offline
  • Fresh Boarder
  • Posts: 15
  • Thank you received: 0
Licenses:
JomSocial Active

Hello Albertus,

thanks but i have tested with disabled SIMGallery Plugin (System), i have tested now a secend but it didn`t work, i get this error if i will fill out the fields.

Username / E-Mail / Password shows me:
Undefined error.

I have cleared the cache and tested with Firefox and Chrome. Please can you help me? Thanks.

10 years 10 months ago
Licenses:

Hi,

Strange, I still cant replicate it:






maybe I missing something. could you please elaborate more in steps?

Regards

Attachments:
Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW