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File Attachments Missing In Messenger

10 years 11 months ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

ISSUE SUMMARY: I have all of my data/files being saved to my s3 bucket. After attaching a pdf and sending it to another member via messenger, the file path is not being updated to pull from my s3 bucket.


STEPS TO REPLICATE:
1 Log in and go to inbox.
2 Write a message and attach pdf.
3 Send message
4 After the cron processes and moves the pdf to the s3 bucket, the file path is broken
5 The requested URL /images/files/message/1/25b60396e98f6156e287f8426645c0e0.pdf was not found on this server.
RESULT Broken file path
EXPECTED RESULT Click on file and load from s3 bucket
BROWSER Safari

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10 years 11 months ago
Licenses:

Hi, Brandon.

I assign developer to this thread.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 11 months ago
Licenses:

Hi,

its a bug. please wait for the fix.

Regards

10 years 11 months ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

Okay thank you for the status update.

10 years 11 months ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

I would also like to add that Jomsocial seems to be using the wrong path for the Video Connect plugin from Apptha. I spoke with them and they said Jomsocial's source code is overwriting the new s3 bucket path with a base url. Similar to the current issue with the attachments in messenger.

10 years 11 months ago
Licenses:

Hi,

about Video Connect, please open new topic for that.

Regards

10 years 11 months ago
Licenses:

Hi,

here the fix:

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unzip and put it at:
/components/com_community/templates/jomsocial/layouts/inbox.message.php

Regards

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