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Private Msg and Emails being sent to everyone

9 years 8 months ago
Licenses:
JomSocial Expired

ISSUE SUMMARY: Members are complaining about receiving other private msgs and JS is emailing everyones pvt conversations to other members

9 years 8 months ago
Licenses:

Hi, Fred.

You hold a JomSocial PRO license so only ONE domain is supported.
Your supported domain is: shiftwarriorS.com
And you request support for: ShiftWarrior.com. I'm sorry but as it is different domain, support will be not provided for it at the moment.
Unless you change supported domain (need to have valid reason e.g domain name typo)
Please post a domain change request here: www.jomsocial.com/forum/billing-issues


After your change will be accepted, please edit your first post here and provide correct site credentials.
Also make sure that thread has "Pending Support" state.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 8 months ago
Licenses:
JomSocial Expired

Yes this is a TYPO going way back to sometime ago. It will not ever let me change it to the proper URL (without the "S"). This why it is stated in the notes section. If you check prior notes you will see other people have worked on the this because they understood the typo was an mistake. I have not been able to fix this typo despite instructions.

9 years 8 months ago
Licenses:

Hi, Fred.

Typo or not it MUST be corrected - but I can't do this without your request posted here: www.jomsocial.com/forum/billing-issues . Please, post a supported domain change request and I'll change it on your behalf.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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