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Etherpad link not working

9 years 7 months ago
Licenses:
JomSocial Active

ISSUE SUMMARY:
Hi,
We can't post any etherpad link on jomsocial wall because it is not recognized by your system, it searches the link as shown in the picture without finding it and so we can't post it.


Can you please fix this problem.
thank you

Attachments:
9 years 7 months ago
Licenses:

HI.

As there are no data to fectch.
You may try on Facebook: prntscr.com/8oaqo6 or use their debug tool.
Site is in fact a tool with minimum metadata.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 6 months ago
Licenses:
JomSocial Active

Hi,
Ok it is working on facebook and it worked with jomsocial also. We used it all time before the upgrade to 4.1 version
What we can do to resolve the problem? and why it worked before?

9 years 6 months ago
Licenses:

Hi.

I don't know this service. Probably something they changed... like I've said, their start page doesn't have usable metadata. Open Graph will not work. We can't do anything about it.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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