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Problem with creating account

10 years 10 months ago
Licenses:
JomSocial Expired

ISSUE SUMMARY:
1- when a user create an account, the system should send a link confirmation to his/her email, but it doesn't work.
I created a cron job on Hostgator. I don't what do I miss. Please help

2. the same the problem with Contact Us. when someone send me a comment, I don't receive it.

Thanks

10 years 10 months ago
Licenses:

Hi,

please have a look under spam folder. I suggest you to changing joomla mail configuration to SMTP.
and I found an other issue at your site. that template that are you using containing javascript error.
if i'm using joomla default template, protostar. I can sign up new user without any issue.

please contacting that template provider for more support.



Regards

Attachments:
10 years 10 months ago
Licenses:
JomSocial Expired

oK Thanks.
I don't understand it. If I can receive a notification in my spam email, therefore, the email is working. But why the user can not receive the link configuration?
Is there any other possibility?

10 years 10 months ago
Licenses:
JomSocial Expired

Never mind. thanks

Moderators: Piotr Garasiński
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