Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
While opening my site in mobile, a text RSS FEEDS come at the top, above the top header. How to remove the RSS header text ?
Also the facebook signup button is not showing in all mobile/browsers ?
FB login button is moved to login form modal window:
prntscr.com/86qkmk
And after clicking on Register it appears at form bottom.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
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Hi,
There are some issues relating my site display in mobile, iphones :
1). RSS Recent Feeds text is displaying at the toop of site in some mobiles
2). The main cover photo is not displaying in some mobiles
3). The sign up & register is not functioning in some mobiles
4). The fcebook sign in is not displaying in some mobile phones
In need printscreen of your issues. Also "some mobile phones" doesn't tell me much. What phones? With what OS?
I've checked your site with Samsung galaxy S3 with Android 4.2 and none of issue reported could be seen. We can't fix what we can't see.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
I cant show u the printscrn as they are mobile issues. I have checked in the problems currently in MICRomax mobiles android phones,
in windows phones, its working fine. also i have unpublished the RSS FEED plugin now, i hope the RSS issue will not show again. But the main issue with mobile phones eg micromax are that with the fb login button,which dnt shows
FB login button appear after clicking on LOGIN button - it's placed just below login form. It's also visible in registration form.
This is by design.
You may always do a photo of mobile with certain issue. I do it all the time on forum :P
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you