Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Notifications lead to the wrong URL when outside the root

11 years 2 months ago
  • carlatf's Avatar
    Topic Author
  • carlatf
  • Offline
  • Fresh Boarder
  • Posts: 33
  • Thank you received: 1
Licenses:
JomSocial Active

ISSUE SUMMARY:

Anywhere outside the root in my site notifications are with the wrong URL so they lead to nothing

STEPS TO REPLICATE:
1 Go to tresjolie.com.ar/categorias/jolielandia-...7345-encuesta#452106
2 Click on the notifications
3 Click on any of them
4
5
RESULT
Wrong url
EXPECTED RESULT Correct URL
BROWSER Chrome

Attachment wrongnotifications.png not found

Attachments:
11 years 2 months ago
Licenses:

Hi, Carla.

I'm sorry but I can't replicate your issue. I checked two random URL and they ware fine: prntscr.com/84uu5d
Result was:

ROOT/perfil/37048clara
ROOT/perfil/carla?actid=402331#activity-stream-container

Profile and commented message was properly displayed.

What wrong URL you have as result?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 2 months ago
  • carlatf's Avatar
    Topic Author
  • carlatf
  • Offline
  • Fresh Boarder
  • Posts: 33
  • Thank you received: 1
Licenses:
JomSocial Active

Hi,
In the address I mentioned, Just click on any notification from the forum, for example, it will lead to:

tresjolie.com.ar/categorias/jolielandia-...9&Itemid=1235#452126

Jomsocial perse notifications are ok, Kunena notifications inside Jomsocial are wrong

11 years 2 months ago
Licenses:

Hi, Carla.

Ahh, I get it. Please check if you have compatible version of Kunena and JomSocial. You use older version of JS (that soon will become un-supported).

Did you asked Kunena developers for advice?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 2 months ago
  • carlatf's Avatar
    Topic Author
  • carlatf
  • Offline
  • Fresh Boarder
  • Posts: 33
  • Thank you received: 1
Licenses:
JomSocial Active

Hi,
I'm using the latest version I downloaded from the JS siite I guess

11 years 2 months ago
Licenses:

Hi, Carla.

Ok, JomSocial is up to date.
Make sure that Kunena and it plugins are also.
Those notifications are pushed from Kunena by Kunena - JomSocial Integration.
Please contact it developers and ask for debugging this issue.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW

About Us

Our product

Support

Contact Us

Site Policies

Elsewhere

© JomSocial.com All Rights Reserved