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Conflict/may be/ between Guru Pro and EduXpert

9 years 9 months ago
Licenses:
JomSocial Expired GURU Expired

ISSUE SUMMARY:
Hi people! I have installed Guru Pro and EduXpert template with default settings, but I have strange problem with front end and back end - look attachments. Help please!

Attachment FrontEnd.png not found



Attachment BackEnd.png not found




STEPS TO REPLICATE:
1
2
3
4
5
RESULT
EXPECTED RESULT
BROWSER

Attachments:
9 years 9 months ago
Licenses:

Hi, Bozhidar.

Please, upload your printscreens here: prntscr.com/
Those attached on forum are shrinked so I can't see any details.
Also, please mark issues on them

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Bozhidar
9 years 9 months ago
Licenses:
JomSocial Expired GURU Expired

Attachment FrontEnd_2015-07-28.png not found



Attachment StartedCours.png not found



Attachment CreatedCourse.png not found

Attachments:
9 years 9 months ago
Licenses:

Hi, Bozhidar.

As for frontend it's caused by your template and you should report this to template developer.
Especially if you tested it under Joomla! default template it works fine with it.

As for backend - I need access to it first.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 9 months ago
Licenses:
JomSocial Expired GURU Expired

Ok! Yes, in Joomla Protostar template woks fine. For backend, I sended username and password when I started this topic, but no problem

9 years 9 months ago
Licenses:

Hi, Bozhidar.

Is your site up? I get connection timeouts trying to reach it...

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 9 months ago
Licenses:
JomSocial Expired GURU Expired

Very strange! Try again please

9 years 9 months ago
Licenses:

Hi, Bozhidar.

I get in. Course editing is fine. Video will be displayed like that in modal window. Note that it's placed in certain area but not aligned in center.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Bozhidar
Moderators: Piotr Garasiński
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