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Users can not register integrating with PayPlans

9 years 10 months ago
  • Joshua's Avatar
    Topic Author
  • Joshua
  • Offline
  • Fresh Boarder
  • Posts: 3
  • Thank you received: 0
Licenses:
JomSocial Expired

ISSUE SUMMARY:


STEPS TO REPLICATE:
1 select a PayPlan subscription
2 register
3 enter information
4 get "Please login" error message
5
RESULT
user can not register

EXPECTED RESULT
user is allowed to register and redirects to PayPal

BROWSER
Firefox, Chrome, Safari, IE

9 years 9 months ago
Licenses:

Hi, Joshua.

Please, contact with PayPlans developers as you use their extension to register.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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