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No jomsocial profile registration after 1st step registration

11 years 5 months ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

ISSUE SUMMARY:

Hello,

I encounter an issue after the registration 1st step. I would like to see the registration form that I have defined in Jomsocial but instead, after having clicked on Next button, I am redirected on the Home page.
Please I need your help, thanks

STEPS TO REPLICATE:
1. Fill the login form
2. Next button
3. Issue
4
5
RESULT
EXPECTED RESULT
BROWSER

11 years 5 months ago
Licenses:

Hi, Girolamo.

Something strange is happening in your instance... during registration, depends what language is on, Joomla! is trying to load menu items that DOESN'T exist in your database e.g emu items with ID 475 and 479...

Did you recently changed something or fiddle with your database?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 5 months ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

Oh maybe I see what mistake I did. After having deleted the old version of this website I installed it again but I may have not created a new database.... I'm still learning... I'm not far in the construction of the website, do you think reinstall it properly with a new database is the best solution for avoiding any other issue?

11 years 5 months ago
Licenses:

Hi, Girolamo.

If database is messed up... then the only option is to start over... as fixing database dependencies will be very hard to to... to track them all...
Better to start again.
You may keep your layout, just system needs a fresh install...

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Girolamo
11 years 5 months ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

Hi Michal,

Ok that's what I will do. Thanks for help !

Moderators: Piotr Garasiński
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