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Online selection is not working

11 years 5 months ago
Licenses:
JomSocial Expired

ISSUE SUMMARY: I have implemented the page and when we come on this page then its showing all the member even ONLINE is selected so the system should show only ONLINE member rather than all member


STEPS TO REPLICATE:
1-Go to this page www.marinmarketing.ca/yrac/membership/meet-our-members
2- You will see all the members
3-- It should so only the online members
4
5
RESULT
EXPECTED RESULT
BROWSER

11 years 5 months ago
Licenses:

Hi, Benoit.

It seems that you modified JomSocial core files: prntscr.com/70782f
Please, restore original files (roll back your changes) and check if issue persist.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 5 months ago
Licenses:
JomSocial Expired

Dear Michal,

Thanks for your reply.

We have not made any changes in the core file. We have only work on overrides folder file. We have worked on the below File only.

/public_html/yrac/templates/yrac/html/com_community/layouts/people.browse.php
/public_html/yrac/templates/yrac/html/com_community/layouts/profile/focus.php

We have also roll back our changes in the above file and still its not working as expected. If you are not logged in and see the below page www.marinmarketing.ca/yrac/membership/meet-our-members

then you will see all the members even "Online" is selected. but of you are logged in and if you will navigate on this page www.marinmarketing.ca/yrac/membership/meet-our-members then only online members shows, so it mean it is working when any user is logged in and it is not working of members are not logged in,.

Please check this issue at your end and help us to resolve the issue.

Regards,
Ben

Attachments:
11 years 5 months ago
Licenses:

Hi, Benoit.

And how it works without this override:

/public_html/yrac/templates/yrac/html/com_community/layouts/people.browse.php

Does it work fine?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 5 months ago
Licenses:
JomSocial Expired

Dear Michal,

Thanks for your quick reply.

When we disable override file (/public_html/yrac/templates/yrac/html/com_community/layouts/people.browse.php) then it is still not working. It behave same as enabling the file.

Thanks,

11 years 5 months ago
Licenses:

Hi, Benoit.

Ok, please, make safe copy of your site and upgrade JomSocial to version 4.0.5 then check if issue persist.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 5 months ago
Licenses:
JomSocial Expired

Dear Michal,

Thanks for your quick response.

We will take backup of the website and after that upgrade the jomsocial and let you know if we will face the same issue.

Thanks once again.

11 years 5 months ago
Licenses:

Hi, Benoit.

I hope this will help... if not I'll assign developer to this thread to take a look.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Benoit
Moderators: Piotr Garasiński
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