Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Hello Me Module

10 years 3 months ago
Licenses:
JomSocial Expired

ISSUE SUMMARY:
Hello Me Module pop up window is distorted and links don't work when trying to log out. The Pop up window works fine when logging in, it is only bad when logging out. This began to happen after the upgrade to JomSocial 4.0.1

STEPS TO REPLICATE:
1 Tried different template
2 Tried to turn off other scripts
3 removed other pop up window modules (Rok Box for example)

10 years 3 months ago
Licenses:

Hi, Gloria.

I'm sorry but I don't see Hello me module on your site. Could you post a link wher I could see it?
Also a issue printscreen will be helpful.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 2 months ago
Licenses:
JomSocial Expired

After reading your reply, it occurred to me that the hello me is actually being used through a rokbox plugin. That is where the issue lies, and not with the hello me.

Thank you for your response, I'll deal with the rokbox people to get it straightened out on there end.

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW

About Us

Our product

Support

Contact Us

Site Policies

Elsewhere

© JomSocial.com All Rights Reserved