Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
One user (account details please look in misc information) can't open "Photos" / "Videos" / "Groups" / "Members" in the Module js_side_frontpage on my Frontpage/activity stream. It writes as url
vivatalenta.com/#joms-app--361
... and don't open it ...
Other users have no trouble...
Can you please login with this user details and check this! Thank you! :)
It was enough to post new status and tabs ware unlocked.
Not sure what caused it but it's fixed.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you