Hello Jomsocial!

Problem: When I enable the plugin "System - Jomsocial Redirect", the frontpage show up white!
Besides that, it seems to work. But do you have any clue why the frontpage shows up white, and
how do I fix it?

Thanks in advance,
André

Hi André,

this issue is really strange. not sure what causing it. I need your FTP access for debugging purpose.

Regards

Hello Albertus,

And thanks for the quick answer!

I've added my FTP information in the first post of this thread.

Thanks in advance,
André

Hi André,

can I download your site by using Akeeba backup? I need to make local copy. deep debugging at locally more safe for me, because can damaging your site.

waiting your reply.

Regards

Hello Albertus!

You can download my site using Akeeba!

Good luck!

Thanks in advance,
André

Hello again!

I called the support on my webb host, and he confirmed the the file had locked restrictions, but he said he updated it to 644.

But the problem still occurs!

Any clue why, or any ideas How to fix this?

I publiced my website yesterday, and many are checking the website, so I really would like to fix this problem!

Thanks in advance,
André

Hi Andre,

please make sure the files owner is www-data. the problem that because that file not read able for public.

I downloaded your site. give me time to investigate the plugin issue

Regards

Hi Andre,

at your site copy, I cant replicate this issue. about jomsocial redirect plugin. it might be related with server permission issue.
try to disabling or uninstall Akeeba backup.
sometime Akeeba make issue for permission.

Regards