Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
Over 2 months ago I wrote about a problem with the module component members jomsocial your homepage, which had a conflict of iJoomla Ad Agency, today still gives me problems and not get any clarification from you guys. Include link to the topic and I hope your prompt response.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
Hi Luis,
The issue was in Exámenes RockSchool 2015 ad. Please, when you write ad body do not use Enter from keyboard, just write all text in one line. You can first write it in a txt file or write directly there in the box.
I just took the text from ad in a txt file and I deleted the Enter space left inside; then I added again code in ad and I saved. Miembros module is working ok again.