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Custom Profile Issue

12 years 1 month ago
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Hi,

I have custom profile set up on my website.

One of them is "Profession" with the following options:
1) Certified Climbing Instructor
2) Non-Certified Climbing Instructor
3) Mountain Guide
4) Route Setter

Type used - checkbox

Now, when I select 2nd option and look for the 1st option, my user account comes up.

Link below:
www.therockandwall.com/community/search/...ructor&type=checkbox

could you please take a look and help/advise?

Many thanks

Ivan

12 years 1 month ago
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Hi, Ivan.

Please, edit your first post and add PHPmyAdmin credentials. I need to take a look into your database.


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12 years 1 month ago
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Hi Michal,

thanks for your message. I have updated the ticked with the requested information. Let me know if you need anything else.

Regards

Ivan

12 years 1 month ago
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HI, Ivan.

I assign developer to this thread.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
12 years 1 month ago
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Hi Ivan,

could you please explain in more detail? because I cant find any issues about "profession" field. I tried with admin user "RockStar".
at about me, the value only Non-Certified Climbing Instructor and the link is correct.
www.therockandwall.com/community/search/...ructor&type=checkbox

and if the profession have two values, the link are correct too. maybe I missing something.

Regards,
Albert

12 years 4 weeks ago
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Hi Albert, sorry for the late reply..

there is nothing wrong with links, the problem is that the profiles are being loaded into a wrong category.

If you take a look at my profile.. Ivan Lenko, I have selected non-certified climbing instructor, but my profile appears in the certified category...? And its the same for Henrik Sommerland.

Let me know if you need any more information.

Thanks

Ivan

12 years 3 weeks ago
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Hi Ivan,

I saw both user already Non-Certified Climbing Instructor. and I can't reproduce this issue. Is hard for me to find any fault if I can't replicate it. Let me know if can replicate it again.

Regards,
Albert

12 years 2 weeks ago
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Hi Ivan,

We have not received any response back from you in over 7 days, and would like to know if you consider this issue to be resolved. If you have any further questions, simply reply to this post.

Regards,
Albert

12 years 1 week ago
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Hi Albert, sorry for the late reply, had problems with my laptop.

Could it be something with the user sql entry?

Can you try to sign up and select the non-certified climbing instructor to see if your name will come up in the certified as well?

Regards

Ivam

12 years 1 week ago
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Hi Ivan,

i've got white blank page during registration process step 2. please provide me FTP and administrator access detail by editing your first post at this topic.

current access detail are not valid any more, I can access with it.

Regards,
Albert

12 years 1 week ago
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Hi Albert,

I have updated the login details as requested, please let me know if you need anything else.

Many thanks

Ivan

12 years 1 week ago
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PS: I tried to register a dummy user and got blank page as well, will you be able to take a look at that as well? Your account was created, I have activated it and assigned to the super users group. Try to logon with the credentials you entered during registration.

12 years 1 week ago
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Hi Ivan,

here the error detail

Fatal error: Call to undefined method ITPrismIntegrateNotificationJomSocial::setNote() in /home/yssyzsna/public_html/plugins/user/gamification/gamification.php on line 129

after I disabled User - Gamification plugin, no any errors any more.

i created new users username: test pwd: testTEST12 with Non-Certified Climbing Instructor, there no issue with it.
maybe your issue from old data, and the field type was not as checkbox.

Regards,
Albert

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12 years 1 week ago
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Hi Albert,

thanks for looking into it. I see, I will notify the author of the gamification component.

In regards to the custom profile. The user account appears in Certified Climbing Instructors as well...

Regards

Ivan

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