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Editing an Easy Blog Blog - Error 500

10 years 4 days ago
  • BV's Avatar
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Hello,
We get an error each time we try to edit an easyblog blog on the front end:

Attachment error500easyblog.png not found



Refreshing the page shows that the edit is implemented, but I wonder how we can avoid this error page.
Thank you,

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10 years 4 days ago
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Hi.

I'm sorry but I can't confirm that issue.
I'm logged in in frontend and try to edit blog entry: <removed>
Then I save change: <removed>

Please, don't crop printscreents. Error context is also important e.g URL field of browser...

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10 years 4 days ago
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Hello Michal,
Thank you for your help.
I cropped the screenshots so our website is not visible, can you please remove the links for the same reason. I will check the issue once again and come back to you.
Thank you,

10 years 4 days ago
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Hi.

Printscreens removed.
Ok, just next time leave at least url field so I could see where you have that issue... also you can blur out thing you want to hide.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 2 days ago
  • BV's Avatar
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Hello Michal,
I asked one of our bloggers to try test it and it occurred again. I think that it does not occur for superusers. Can you please check that?
Can you provide an email where I can send you the screenshot.
Regards,

10 years 1 day ago
Licenses:

Hi.

You can send my prtscr via PMs.
Please upgrade JomSocial to latest version -> 3.2.0.5 and check if issue persist.


Also I created a regular user: michal. Could you give me rights to write a blog?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 18 hours ago
  • BV's Avatar
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Hello Michal,
Thanks for your help.
Your new user as the right ACL now. Please let me know what you find out.
Thank you.

10 years 1 hour ago
Licenses:

Hi.

I'm sorry but I can't confirm it...
I edited one blog entry and encountered no issue: <removed>
I advise to contact with EasyBlog developers as this extension belong to them. They should investigate further.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 11 months ago
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  • BV
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Hello Michal,
Thank you for your help. Can you please remove the link to the screenshot?
We will get in touch with easyblog.
Regards

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