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No activation Mail after register

11 years 2 months ago
Licenses:
JomSocial Active

Hello,
If a new User registries on www.roombl.com over joomsocial here: screencast.com/t/n9dR6fIy
I get no activation Mail
We activated it in Joomla User Management: screencast.com/t/tr25GuFHom
But he still get no such Mail.
It is a Test environment. You can register users for test.

11 years 2 months ago
Licenses:

Hello,

I check your /version1/test1/components/com_community/controllers/register.php
at line 304 had unnecessary PHP script

print_r($fields);

Anyone play with that code before? I already remove that code, and now new user will got activation email at registration process



Regards,
Albert

Attachments:
11 years 2 months ago
Licenses:
JomSocial Active

Thank you for the fast answer.

But i don't know how you make that. In German Version I still don't get such a E-Mail.
Only this: screencast.com/t/oB5GcB0mcvK
So I want it to test in English.

But there i got the problem that that button don't work?
screencast.com/t/Q21kD22jEOi

Hope you can help me again with that...

11 years 2 months ago
Licenses:

Hi,

I just have a look at your site. all looks fine. the button too. (as attached)







please your spam folder also.

Regards,
Albert

Attachments:
11 years 2 months ago
Licenses:
JomSocial Active

The next Button still don't working. That Problem is only in English Version:
www.roombl.com/index.php?option=com_comm...r&Itemid=146&lang=en
Tested with newest Firefox and Chrome

About activation E-Mail its really strange.
I checked Spam every time.
We make many registration tests and simply delete Joomla user before.
Is it possible that user who had already register with same E-Mail before don't get the activation Mail?
I will check again whit some new User and E-Mail and then write you again

11 years 2 months ago
Licenses:

Hi There,

about the button, something wrong with your template. If the button not working, if I click again for 2nd time, its working.

and about email activation email, if email already registered it cant use anymore for other registration. at your registration process, and the end must be avatar setup. Do you have that page when you register?, for it yes. I got that page.

Regards,
Albert

11 years 2 months ago
Licenses:
JomSocial Active

Hi,

you send me screenshot of german activation Mail. But I really don't understand how you get this. I only get first Mail!
To approve it to you i make the following...


Change IP Adress
Clean Firefox Cache and Cookies
Then I make the following: Please watch video: screencast.com/t/lkub3pgSp
I use user name and a trash email address that never was in System before.
Still getting only first Mail.


Do you make something else in registration process as I do? Because can't be true. Two of my employee Test it with external E-Mailadress too. With same Problem :(

Anyone play with that code before?


No we not, but we create Tickets on Joobi and the Template Developer.
I guess someone of they use it for test and forget it.


Thank you for Support...

11 years 2 months ago
Licenses:

Hi There,

I suggest you to re-install or upgrade to our latest (download from jomsocial.com). registration steps must be 4 steps. I just tried again sometime I got 3 steps somtime 4 step.

with re-install or upgrade it will overwrite any parameters. please backup your site first.

documentation.jomsocial.com/wiki/Upgrading

regards,
Albert

11 years 2 months ago
Licenses:
JomSocial Active

It's not a long time ago we upgrade to 3.1. But we can Test it again.

Meanwhile is it possible that the Problems has something todo with the following other Post from us?
www.jomsocial.com/forum/installation/148...ssible-after-upgrade

11 years 2 months ago
Licenses:
JomSocial Active

We get it.

www.roombl.com/administrator/index.php?o...t&extension_id=10154

vendors_user_plugin from Joobi cause it.
We start over with a ticket on there Site ;)

Thank you for your Support.

Moderators: Piotr Garasiński
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